The scarcity of resources particularly affects financial and human resources. Demographic change is one of the human resources challenges. Added to this is the growing shortage of skilled workers, which makes it difficult to fill vacant positions. These human resources challenges have a direct impact on the performance of municipalities. Financial resources, in turn, are becoming scarce due to declining tax revenues, rising social spending, and the growing debt burden. None of this is likely to improve in the coming years.
Because municipalities lack specialists in IT and digital technologies, as well as in project management, change management, and process optimization, the development and implementation of digital services is delayed. This, in turn, makes it difficult for municipalities to become more efficient and citizen-friendly in a timely manner. Years of shortages are also leading to increasing knowledge gaps. There is even less time to thoroughly train existing staff, which can have a negative impact on decision-making regarding digital strategies.
This is precisely where the ISGUS solution comes in! By providing intuitive, modular digital tools that help municipalities streamline processes, reduce administrative burdens, and make the most of their limited resources.
