With our new Customer Service Portal, you now have direct access to fast, transparent, and user-friendly assistance whenever you need it.
Our Customer Service Portal is your central hub for managing support requests and accessing helpful resources. With just a few steps, you can register, log in and begin managing your profile and enquiries. Once registered, you'll benefit from a personalised dashboard where you can submit new tickets, view past cases, and track the status of each request in real time.
Looking for an immediate solution? Our integrated knowledge base puts expert guidance at your fingertips. Organised by category and topic, this resource includes step-by-step articles, frequently asked questions, and best practices. From time recording configuration to terminal usage, chances are, you’ll find your answer without ever needing to raise a ticket.
Can’t find what you’re looking for? Submitting a support ticket is easy and efficient. Just provide your contact information, choose the appropriate category (e.g., Time and Attendance), and explain your issue. By categorising requests, we route them directly to the right experts and the more precise your description, the faster we can help.
After submitting your enquiry, you’ll receive an instant confirmation via email. And through your customer profile, you can track your ticket status at any time, from received to resolved. You’ll be notified as soon as your issue has been closed, ensuring you’re always informed and in control.
Our digital support portal is designed to simplify your processes, reduce downtime, and give you full visibility across every interaction.
